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FROM: James Matayoshi (jamesm@ntamar.com) TO: hulsena@ewc.hawaii.edu SUBJECT: Santa Claus came late this Christmas (See Letter to the Editor, Pacific Islands Report, January 11, 1999, Tony de Brum)

Agreeing with Senator de Brum.

We expected that Santa Claus would arrive with its good on time during the holiday season to the Marshall Islands. However, we are still wondering if he's ever going to arrive with those goods.

I think this is a fair analogy of explaining how we're getting our goods via Air Micronesia. Please take into consideration the islands' needs.

On the balance, occasionally, people (customers) tend to demonstrate satisfaction if they get good services. Unfortunately, this is not one of those occasions.

James Matayoshi

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