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Company targets customer satisfaction

SUVA, Fiji (Fijilive, Feb. 3, 2009) - Air Pacific’s second B747-400 aircraft will be upgraded in Singapore for two months, it has been confirmed.

Company’s chief executive officer, John Campbell said the first maintenance of the aircraft had brought enormous customer satisfaction and they are looking forward to fulfilling traveling clients’ needs more.

The first Boeing 747 refurbishment was completed in November 2008 and customer reaction since the aircraft returned to service has been excellent.

"The refurbished aircraft supports our efforts to meet customer expectations, not just in delivery of friendly service but also by providing a high quality product," said Campbell.

The maintenance of the aircraft includes upgraded in-flight entertainment system, renewed galleys and lavatories, seat covers, carpets and curtains replaced and seats renovated. The entire aircraft will be repainted and new interior lighting fitted.

The aircraft will be flown in to Singapore on the 10th of this month and return in early April.

Meanwhile, United Airlines Boeing 747-400 aircraft will be providing services from February 7 until Air Pacific’s aircraft returns.

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