Vanuatu Training To Improve Seasonal Worker Programs

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Management unit seeks to better implement overseas worker schemes

PORT VILA, Vanuatu (Vanuatu Daily Post, Feb 25, 2014) – The Senior Labour Officer in charge of the Employment Services Unit, Mrs Julie Rereman, has announced that a training on Planning and Customer Relationship Management and Conversation for Results for Recognised Seasonal Employmer (RSE) and Seasonal Worker Program (SWP) agents as well as stakeholders and the Employment Service Unit staff will be held at the Grand Hotel this week.

Rereman said that this training is provided in collaboration with RSE: Strengthening Pacific Partnership Initiative (SPP). The facilitator and Trainer of the Training is Ken Mitchel from Brandheart in New Zealand.

Mr Mitchell has been developing and delivering a range of training programmes since 2010 for the RSE stakeholders, ESU staff and RSE Licensees whose responsibility it is to ensure that the Scheme is working smoothly and seamlessly for the workers and for their New Zealand employers.

Since one of the key focus areas of the RSE SPP has been to build the capability of the RSE states to manage the complexities of the scheme more effectively, the training on Planning and Customer Relationship Management and Conversation for Results will play a big role in building this capacity.

The Commissioner of Labour, Lionel Kaluat, added that this training will help all who are part of the Labour Mobility scheme in Vanuatu to be able to meet datelines, and to improve confidence and ability to initiate and sustain effective conversation with RSE and SWP employers.

It will also assist them to communicate more effectively with their New Zealand and SWP employers to build stronger relationships with them and to increase their effectiveness in representing Vanuatu in both Schemes.

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